• Bristol Computer Support: 0117 244 0135

Remote Support

Remote Technical Support in Bristol

Remote Computer Support Services Bristol. Downtime from your computer or IT network can lead to serious losses of work, productivity, and revenue — something no company wants. Almost all business relies on properly functioning computers, networks, servers, and other IT equipment, so receiving reliable, efficient, and cost effective technical support is vital.
At Postero IT we offer remote technical support, meaning we can help resolve almost any computer issue over the phone. These include:

  • Virus removal
  • Scanning for spyware
  • Driver installation
  • Software installation
  • Software upgrades
  • Some hardware diagnosis
  • And more!

To learn more about our remote IT support services or to book a consultation, contact Postero IT on 0117 244 0135!

How Does Remote IT Support Work?

There are many ways an IT specialist can provide remote support. The most important factor to consider is a reliable Internet connection. When we provide assistance to business owners and managers we can connect to your computer remotely, and see exactly what you see as if we were sitting next to you. Our remote support is performed over a secure connection, and we always ask for permission to see and access your computer during each support session. This allows us to see and resolve the problem without wasting time.
We offer our remote technical support service as part of our monthly service contract, or it can be used on an ad hoc, per hour basis for only £10/15 min. Usually it won’t take us long to fix your problem, but if it’s a little more complicated our charges are capped at two hours for your peace of mind.
To learn more about our remote technical support services or to book a consultation, contact us online now.

Benefits of Remote Tech Support

There are many benefits to working with a remote technical support specialist. These include:

  • Time efficient – Instead of calling an IT company to come and inspect your computer or traveling to a tech support specialist, remote technical support eliminates the need for travel. You can also reduce time spent traveling, instead getting on with your day.
  • Cost effective – Eliminate travel expenditures and don’t waste money on bringing an IT professional into your place of work unnecessarily.
  • Reliable – When you receive remote assistance from a certified IT professional, like our technicians at Postero IT, you can be rest assured that your issue will be resolved in a timely manner. We know just what it takes to resolve your problems and get your business back online as quickly as possible.

Why Choose Postero IT?

At Postero IT, we offer our clients professional remote technical assistance they can depend on. Our real-world experience and dedication to excellent customer service sets us apart from the competition.

At Postero IT, we work with small businesses in the Bristol area to overcome the budget and time constraints limiting your business operations.

Whether you simply don’t have the revenue to hire a full-time IT employee or just want an IT service provider to securely monitor your networks 24/7/365, we can help!

Need remote technical support for your business? Contact the experts at Postero IT to schedule a consultation now!